Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
This online marketplace has revised its size classifications for women's and children's clothes without notifying every member regarding the update.
Many shoppers and sellers have taken to social media claiming that product pages now present a different size category compared to what was initially listed because of the remapping.
Vinted explained the new system was more in line with comparable marketplaces.
The platform has recommended to review their products and adjust the sizing manually if necessary, which has left users frustrated.
Before the change, the sizing featured one number and one letter, such as S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement used to be a 12 but currently displays as UK 16-18.
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, from Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
A different user, from Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she explained.
The service features exceeding 100 million members, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: last year, Vinted reversed a change concerning shipment methods due to shopper criticism.
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